Online Retailers Fail at Every Possible Thing


If you’re like most Americans, you did more holiday shopping online than ever before┬álast month. There’s no denying that it’s more convenient than schlepping to multiple stores to compare prices and find the perfect gift. You don’t have to deal with crowded malls. And it’s even, on the whole, better for the environment.

The retailers benefitting sure don’t make it easy, though.

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