My Worst Cover Song Ever = Guaranteed Airplay

Word of Mouth Love Song

Pictured: subtlety.

I’m going to be on the radio for a few seconds today.

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The Bill Nye vs. Ken Ham Debate in Pictures

Last Tuesday, Bill Nye “The Science Guy” debated the head of Answers in Genesis, Ken Ham, on the feasibility of creationism as a scientific explanation of the origins of life, the universe, and everything.  Nobody won, no one was convinced, and a sizable portion of the commentariat believed Nye just showing up gave Ham credibility he didn’t deserve.

You can watch the whole debate on YouTube. Right away, you’ll discover something odd.
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The Terrible, Awful, Calamitous, Democracy-Crushing Obamacare Website Rollout

Obama facepalm

Yesterday, President Obama acknowledged that HealthCare.gov stinks.

Not in so many words, of course. He said the site is “not working as well as it should,” according to CNN. His speech followed a blog post on the Health & Human Services site on Sunday saying pretty much the same thing and detailing the work going into fixing it.

For supporters of the Patient Protection and Affordable Care Act – known colloquially as Obamacare first by detractors but later reclaimed by the President himself – the website rollout has been embarrassing. No, as Slate points out, a broken site doesn’t invalidate liberalism itself, but it does hand a free talking point to conservatives who claim that government can’t do anything right.

HealthCare.gov woman

Any publicity is good publicity for stock photo models. She’ll land on her feet.

And yet, halfway through signing up for my own account last week, the process seemed to be going smoothly. Sure, the confirmation email to my Yahoo! account was shuffled into my spam folder, and even though the federal government surely has enough foresight and clout to suggest that email providers don’t block its addresses, ultimately that’s Yahoo!’s fault. Easily forgiven.

Sending me to a blank page instead of a promised eligibility report? That’s a little harder to swallow.

HealthCare.gov null

Most browsers didn’t even get this far. Go open source!

A friendly customer service agent did try to help me over live chat, but didn’t inspire much confidence. She was able to walk me through turning off pop-up blockers in several browsers, but since the chat itself was happening in a pop-up window, I was pretty certain that wasn’t the issue.

HealthCare.gov chat window

PROTIP: Pop-up windows and text boxes are allowed to be wide enough for the content they hold.

So my curiosity about health insurance options will have to wait. There’s been plenty of pontificating about how the tech sector would have supposedly done better setting up a portal like this. Like most big projects, the construction of HealthCare.gov was in fact contracted to an outside firm, but it still had to adhere to guidelines set up in the Affordable Care Act; there was no freedom to implement what worked first and innovate later.

There were undoubtedly unique challenges with such a large project and hard deadline. Still, many of the problems come down to sheer sloppiness.

HealthCare.gov error message

PROTIP #2: Learn periods. And tenses.

It’s months before the individual mandate to have health insurance goes into effect. In the meantime, HealthCare.gov is getting fixed, and anyone can still apply by phone. Would I pick the federal government to design my startup’s website? No. But a stuttering unveiling does not a policy failure make. By incorporating user feedback and perhaps hiring some new developers, HealthCare.gov can still be useful.

How to Compare Mobile Phones (to Each Other, or to Washing Machines, or … )

Smartphone comparison

Having recently been freed from my two-year cell phone contract, I’ve been casting about for a new provider and new smartphone pocket computer with incidental voice communication function. I don’t talk out of my mouth hole all that much, see, so paying for unlimited minutes seems like a waste. Even my data allowance need not be huge, as I’m usually within the loving embrace of a familiar WiFi signal.

My money is best spent, then, on a powerhouse of a device, with plenty of processing speed and memory and fancy features. I prefer Android; a good camera is a must; and it must be small enough to fit into the side pocket of all the carpenter jeans in which I’ve invested. And because I don’t want another contract, an “unlocked” phone compatible with my chosen network is essential.

To compare smartphones, a bevy of websites are available, each with their own positive and negative aspects. Of course there are your favorite shopping sites and price comparison engines, but they tend to have a bias toward the same phones available at the major carriers’ own sites. For unlocked phones, specialty sites are the place to go.

Depending on your level of patience with tickboxes and dropdown menus, WhistleOut, PhoneScoopPhoneArena, or GSMArena should point you toward reasonable candidates. WhistleOut and PhoneScoop let you compare the copious details of five phones side by side; PhoneArena is limited to three. GSMArena does have a compare feature, but not accessible directly from the results of your search and only for two phones at a time.

Phone comparisons

It can get a little complicated.

If you just want to pick from prominent phones, Geekaphone is your prettiest option. With giant pictures, room for five models, and a few benchmarks expressed in graph form, it’s almost fit for posterization. On the other hand, Compare Cell Phones spells out the advantages of each of two models in a compact list.

The real masterpiece, however, is Versus. Like Compare Cell Phones, it provides superior aspects for each of two devices – and not limited to just cell phones. It mostly focuses on consumer electronics (cameras, game consoles, televisions, etc.) with some appliances like washing machines thrown in, but also includes cities. And mad, brilliant genius that it is, Versus allows cross-category comparisons. How else would I learn that the Roomba 660 vacuum cleaner is better than the Xbox One because it’s 3mm narrower and “Doesn’t get stuck”, to say nothing of the dirt and anti-fall sensors? Then again, the Roomba has no HDMI port nor Blu-ray capability.

Air conditioner vs NOOK

How could Barnes & Noble neglect to include a bacteria filter on its flagship e-reader?
Although, admittedly, the form factor is much more attractive.

The only thing holding Versus back – and yet making it even more entertaining – is the quality control on its information. In the perennial (yet largely one-sided) rivalry between Boston and New York, for example, I’d be surprised if only 17.03 percent of the Big Apple’s residents used Facebook, and I’d be utterly astonished if 155.29 percent of Beantown’s inhabitants did so. (The higher number is the favored one in this case, subjective a decision as it may be.) Likewise, while Boston was indeed first to debut a bike-sharing system, New York does have one of its own now, and they’re even learning from each other. The site also claims that New York has public health care while Boston does not, and that New York sports five airports of unspecified type to Boston’s three with only “Wikipedia” as a source.

In addition, both cities get a point in their favor just for having a gender ratio. Both lean slightly female, but New York’s 52.51 percent proportion is greater than Boston’s 50.8 percent. In Versus’s words, “There’s an oversupply of female population which can be good for single men.” Nice, objectification and heteronormativity. The opposite is said of Boston, with its 49.2 percent men as opposed to New York’s 47.49 percent. Versus also awards wins for higher population (but lower population density), legal gambling, a greater number of international headquarters and think tanks, and cheaper Big Macs.

Finally, I’d like to offer a hat tip to Prepaid Phone News, which was invaluable in narrowing down my cheap(ish) mobile phone service plan options. It offers basic information like coverage and price as well as arcane data like carrier radio frequencies that can turn out to be quite important when comparing phones.

I Want A Better Way To Post To Multiple Social Networks

Social media is fragmented. No one site fulfills every sharing need, especially since friends and followers often differ between them. There are several services that allow you to share something on all your networks, and even schedule posts in advance; one of the biggest is HootSuite. Write once, post everywhere.

Current HootSuite interface

It’s great – if you want your posts on the various social networks to be identical. If all you’re posting is text, that’s fine. Heck, even if you’re using hashtags, Facebook finally implemented those a few months ago.

But other content isn’t so straightforward. The format for tagging fellow users is different on each network, as is the local lingo. Character restrictions also vary. In these days of optimizing content for its particular platform, no single application makes it possible to publish subtly different posts to multiple social networks without composing and sending multiple separate posts in the first place.

A few small changes to the HootSuite interface would make a huge difference in this regard. But I only start with HootSuite because it’s familiar to me; if any other service decided to make these improvements, I’d switch to them in a second.

Proposed HootSuite interface

In my proposed interface, a text box is visible for each social network the post is going to. I considered having a “master” text box that wouldn’t connect to any social network and only serve as the source for the other boxes, but that seemed wasteful – the user can choose any box and copy from there.  The actual editing could happen a few ways:

  • Manual copy and paste from one box to another
  • Automatic typing in all boxes at once
  • A “Copy to All” button (shown)

In my opinion, the first option is tedious, and the second has the potential for confusion. Your mileage may vary.

The checkboxes up top allow the interface to edit your posts automatically to reflect the subtleties of each social network. You don’t retweet (RT) posts on Facebook or Google+ or LinkedIn or … anywhere but Twitter, actually, so “RT” is automatically changed to “Share”. (Perhaps additional logic could be built in so that “Windows RT” and similar phrases are never changed.) The changed words should maybe be highlighted so you see instantly what’s been altered.

In a probably more challenging programming hurdle, tagging is automatically adjusted as well, so that a valid link for each social network is created. Hovering over the link would show a preview of that Twitter, Facebook, etc. profile. I’m not the only one irritated by @usernames in plain text posts outside Twitter, am I? In any case, each text box is fully editable so further changes can be made, if desired.

The social network icons and character counters are moved to each box for obvious reasons. The link, attachment, scheduling, location, and privacy controls are duplicated on the bottom so that any of those attributes can be added individually to each social network or to all of them at once.

Posting everywhere from a single form, combined with scheduling, is already a luxury. Making it simple or even automatic to optimize content formatting is icing on the cake – that will drive mounds of users to whomever implements it first.

UPDATE 9/23/2013:

A puppy for every user would also be nice.